Oral Communication - Meaning, Advantages and Disadvantages
Oral communication means communication through spoken words. It is the most widely used method of communication.
Face to face conversation, meetings, telephone, radio etc. are the main forms of oral communication. Oral communication has following advantages and disadvantages:-
Advantages Of Oral Communication
1. Fast
It is much faster than other methods of communication. Oral communication saves time as there is no need to write the message.
2. Better understanding
The speaker can convey real meaning by variations in the tone, pitch, facial expressions and gestures which is not possible in written communication. It helps to promote friendly relations between the speaker and the listener.
3. Personal touch
Speech has such spontaneity and intimacy as cannot be matched by writing which creates personal touch between speaker and the listener.
4. Economical
No stationary is required in oral communication.
5. Immediate feedback
The speaker of the message can easily get the feedback of the message from the receiver.
6. Group communication
For communicating with groups in meetings, conferences, etc, group communication is extremely useful.
7. Secrecy
No record of communication is generally maintained in oral communication.
Disadvantages Of Oral Communication
1. Time consuming
Executives are often busy and cannot always afford time for face-to-face conversation with subordinates.
2. Poor retention
Oral messages cannot be retained for long. Therefore, it becomes necessary to give orders and instructions in writing.
3. Lengthy messages
Oral communication is not suitable for transmitting lengthy messages as some parts of vital importance are more likely to be missed.
4. Physical distance
Oral communication may not be possible when there is a long physical distance. In some cases, telephone may not be available.
5. Misunderstanding
In oral communication, speaker may not be able to make himself quite clear or the listener may be inattentive.